CUSTOMER SERVICES

Contact us.

For help with an order, product availability or using this website, our customer services team is here to help.

LET’S GET IN TOUCH

Email our team.

Tell us a little about your enquiry so we can help you with the next step.

Include your order number if you have one. Please leave out payment card details and sensitive medical information.

A HELPFUL START

View your orders and payment details in your account.

Browse by area of care, or search the current catalogue.

Email us with your order number and delivery enquiry.

WHEN IT CAN’T WAIT

This website does not provide emergency care. For a life-threatening emergency, call 999.

For urgent medical help that is not a life-threatening emergency, call 111 or visit NHS 111 online .